Support for FLOOR ONE i5 STRETCH

Troubleshooting

FAQs

The charging storage seat has been connected to the socket, the machine is taken away, people accidentally touch the contact plate will there be electric shock risk?
No.
Can dust be removed in suction mode?
It is not recommended to use the suction mode for the ground with suction liquid  .
S5 Pro suction mode is always suction, will cause damage to the motor?
No.
Can I use the Floor One to clean carpet?
No.
Is it ok to leave the unit plugged into the charger after it is fully charged?
Yes, you can leave the Floor One plugged in as the Floor One will stop charging once fully charged.
Does the brush scratch surfaces or dull floors?
No, it doesn't. The brush works great on hard floors causing any damage to it. It is also recommended to test an area of a sensitive surface before using any accessories on it.
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