Support for FLOOR ONE S7 PRO

Troubleshooting

FAQs

Does the cleaning solution have an odor?
No, the cleaning solution does not have an odor, but it can deodorize the area you are cleaning.
How long can the floor washer run on a full charge?
The Floor One has a Lithium-ion 25.2V 4000mAh battery that allows it to run 30-40 minutes depending on how often the floor washer is running on max power.
How much time does the Floor One take to be fully charged?
The Floor One takes around 4.5 hours to charge to full.
what does Balanced-Pressure Water Flow System do?
Our patented Balanced-Pressure Water Flow System ensures a completely clean floor with continuous fresh water washing and efficient dirty water recycling, at a constant 450 times/min. Thorough self-cleaning with Balanced-Pressure Water Flow System and a centrifugal drying process stops mold and bacteria.
Does this unit suck up animal hair?
The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.
Will animal hair get wrapped around roller?
Normally this will not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller. 
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