Join our mailing list and enjoy 5% off your first order at Tineco
Join our mailing list and enjoy 5% off your first order at Tineco
Join our mailing list and enjoy 5% off your first order at Tineco
Join our mailing list and enjoy 5% off your first order at Tineco
Join our mailing list and enjoy 5% off your first order at Tineco
Support for iFLOOR 5 BREEZE COMPELET

Troubleshooting

FAQs

Does animal hair get wrapped around roller?
Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.
Where should you store the iFloor 3?
We recommend storing the iFloor 3 on the storage tray that is provided with the iFloor 3. The storage tray allows the self-cleaning function to work more easily as the tray was designed to fit the head of the iFloor 3.
How long can the iFloor 3 work on a full charge?
The iFloor 3 has a Lithium-ion 21.6V 3000mAh battery that allows it to run 25 minutes depending on how often the floor washer is running on max power.
How to use self-cleaning mode?
Always keep plug in. Place unit on storage tray. Dump the dirt water tahnk and the clean water tank should be at least 1/3 full of water. Press  self-cleaning button  to start the brush roll self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 40 seconds.
What are the max button functions?
It helps to remove tough spots and stains with higher speed and stronger spray.
Do you have to use distilled water?
There is no need to use distilled water. Tap water is perfectly fine to use in the iFloor series. Please do not use hot water as this can cause internal damage to the pipes in the iFloor series.
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