Support for IFLOOR 3

Troubleshooting

FAQs

How long does the battery last for?
The iFloor 3 can work for up to 25 minutes under normal mode.
Do you have to use distilled water?
There is no need to use distilled water. Tap water is perfectly fine to use in the iFloor series. Please do not use hot water as this can cause internal damage to the pipes in the iFloor series.
How much does the product weigh?
The product weighs about 10 lbs.
Does animal hair get wrapped around roller?
Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.
Can use bleach in the machine to clean floors?
We would not recommend using bleach in this machine as it could damage the machine.
How long is the warranty?
The warranty lasts 2 years.

Instruction Manuals

IFLOOR 3 Instruction Manual EN IFLOOR 3 Warranty EN

Product Care

Here is Videos to help you.

How To Use How To Maintain

View More

Register My Product

  • 2-Year All
    Replacement Warranty

    Cost free, worry free. No more repairs,
    get brand new replacements for any
    in-warranty issues.

  • Free Shipping Replacement

    Free shipping for all warranty
    replacement with guaranteed
    delivery time.

  • Exclusive Deals & Offers

    Receive special offers, exclusive
    discounts, and more.

  • VIP Hotline

    Caring assistance, speedy responses,
    and professional technical support.

  • First to Know & Try

    Sit in the front row for the latest
    product news, testing, and reviews.

  • Maintenance Tips

    Exclusive tricks and tips to better
    maintain Tineco products.

Register Now

Accessories

Tineco Store

Claim Warranty

Welcome to Tineco warranty page and you can process warranty requests

Learn More

App Download

Where to download my Tineco App?

Android iOS
Can't Find What You're Looking For?
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.
Sign up to get 10% off
your next purchase
Plus exclusive offers, discounts and breaking
news about our latest product launches.