Support for PURE ONE S70

Troubleshooting

FAQs

How do I claim warranty, if there's quality problem?
Please find 'Claim My Warranty' on Tineco official website: https://www.tineco.com/support/process-a-warranty/ClaimMyWarranty. Please feel free to contact Tineco customer service if you have any questions about it.
How much does the dust cup hold?
The capacity is 0.3L.
What is the noise value of this appliance?
The lowest noise value of PURE ONE Air can be 72dB(A).
What does warranty include?
Tineco provides 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual.
What kind of filtration system is?
The filtration system of PURE ONE Air is multi-cyclone system.
How long can the vacuum cleaner run on a full charge?
The PURE ONE AIR can run for 20 minutes with main brush in auto mode.
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