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Support For A11 MASTER
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  • Topics
  • Issue
  • Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Brush Roller not spinning

  1. *Generally, the blockage and poor contact may result in this issue. Please follow the steps below for troubleshooting.

  2. Remove any blockages from the power brush.

  3. Remove any hair wrapped around the brush roller

  4. Clean the contact clips in the main body/dustbin and the pins in the tube with cloth.

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